Refund Policy

 

Effective Date: January 2026

At ITRIPLAY SHOP, we strive to provide high-quality PHP scripts, web applications, plugins, and digital tools. Please read our refund policy carefully before making a purchase.

 

1. Digital Products

 

All products sold on ITRIPLAY SHOP are digital downloads.

Due to the nature of digital products, all sales are final once the download link is provided.

We cannot offer refunds for downloaded products, unless there is a technical issue with the product itself.

 

2. Defective or Unavailable Products

 

If a purchased product is defective, corrupted, or unavailable, please contact our support team within 7 days of purchase.

We will review your claim and may provide:

A replacement or corrected version of the product

A store credit for future purchases

A refund in rare cases where resolution is not possible

 

3. How to Request a Refund

 

To submit a refund request:

Email us at support@itriplay.shop with your order details.

Include a clear description of the issue or defect.

Our support team will review and respond within 3 business days.

 

4. Non-Refundable Items

 

Refunds cannot be issued for:

Products that have been fully downloaded and used without defects

Change of mind or accidental purchases

Products customized or modified by the user

 

5. Contact Information

 

For any questions or refund requests, please contact us:

Email: info@itriplay.shop

Phone / WhatsApp: +1 234 2744-071